Better Customer Support
Best AI Tools for Service Teams
Aide is an AI-powered productivity and personal assistant app that helps users organize their day, manage tasks, and improve personal productivity using conversational AI. Acting like a virtual executive assistant, Aide handles scheduling, reminders, task prioritization, and even offers advice and answers to general queries — making it useful for busy professionals, freelancers, and students looking to streamline their daily workflow.
AskString is an AI-powered productivity and automation platform designed to act as a versatile digital assistant for individuals and businesses. Combining natural language processing (NLP) with workflow automation, AskString enables users to ask questions, generate content, automate tasks, and manage data workflows across different apps and platforms — all through a conversational interface.
BotDistrikt is an AI-powered chatbot platform designed to help businesses, brands, and startups build and deploy conversational chatbots for messaging apps, websites, and customer support channels. With its no-code builder, companies can design intelligent, engaging bots that handle customer inquiries, lead generation, appointment bookings, and more — all while learning from conversations to improve over time. BotDistrikt focuses on delivering personalized, human-like chatbot experiences with an emphasis on ease of use.
Botify AI is a conversational AI platform that allows users to create AI chatbots trained on custom data. It’s designed for businesses, creators, and individuals who want to build personalized AI assistants that can hold meaningful, context-aware conversations, either for customer support, education, personal productivity, or entertainment. Botify stands out for its focus on personality creation, enabling users to make chatbots that reflect specific personas.
Brainfish is an AI-powered knowledge base platform designed to help businesses create smarter, more efficient self-service help centers. It allows companies to build and manage knowledge bases that automatically understand customer questions (even if phrased differently than the original article title) and serve the right answers instantly. By combining natural language processing (NLP) with search optimization and analytics, Brainfish helps businesses reduce support tickets and improve customer satisfaction.
Broadn is an AI-powered content discovery and curation platform designed for professionals, creators, and lifelong learners who want to stay informed across a wide range of topics. Rather than relying on traditional news feeds or social media algorithms, Broadn uses AI to understand your interests and deliver high-quality, relevant content from trusted sources, helping you stay ahead in your industry without the noise.
ChatGPT AI Tool generates high-quality content for your blog, website, or social media using ChatGPT. It helps you create engaging and informative content on any topic.
ChatShape is an AI-powered tool that helps users create custom AI chatbots trained on their own content—whether it’s websites, PDFs, documents, or other text files. Businesses, content creators, and website owners can embed these chatbots on their sites to provide instant answers to visitors, acting as a knowledge base assistant powered by the business’s own content.
Chatbase is a no-code AI chatbot builder that allows users to train custom GPT-powered chatbots on their own data—including websites, PDFs, text files, or other content sources. Businesses, website owners, and support teams can embed these chatbots on their websites to offer instant, contextually relevant responses to visitors, acting as a smart AI assistant that fully understands your content.
Circleback AI is an AI-powered meeting productivity tool that automates note-taking, action item tracking, and meeting insights. It integrates with Zoom, Google Meet, Microsoft Teams, Slack, and in-person meetings, ensuring teams can capture and manage discussions effortlessly.
Cohere.io is an AI-powered customer support platform designed to enhance real-time customer assistance through features like co-browsing, live screen sharing, and interactive guidance. It enables support agents to see and interact with customers’ screens, facilitating efficient issue resolution and improved customer satisfaction.
Contlo.ai is an AI-powered marketing agency that blends artificial intelligence with human expertise, providing comprehensive digital marketing services tailored to small businesses and startups. Its services include email/SMS marketing, automated customer engagement, social media management, and localized SEO strategies, aimed at optimizing customer interaction and accelerating growth.
CrawlQ AI is an AI-powered platform that helps businesses and marketers create highly engaging content and understand their target audience. With predictive audience modeling and various specialized AI assistants, it streamlines the process of content creation and audience research to improve marketing strategies.
Cresta is an AI-powered platform that helps contact centers enhance customer interactions, reduce costs, and boost revenue. By combining human agents with advanced AI, Cresta improves customer service efficiency and provides real-time support to agents, ensuring a seamless experience for both customers and businesses.
CustomGPT.ai is a no-code platform that empowers businesses to build customized AI chatbots using their own data. It enables seamless integration across various platforms while prioritizing data privacy, accuracy, and multilingual support. Designed for flexibility, it caters to diverse industries seeking efficient and personalized AI-driven customer interactions.
DocsBot AI is an AI-driven platform that enables businesses to create custom chatbots trained on their specific documentation and content. These chatbots can automate customer support, presales inquiries, research assistance, and more by providing instant, accurate responses based on the company’s existing information.
Dust is an AI-driven platform that enables organizations to build custom AI agents designed to enhance productivity and streamline workflows. By integrating with company data and leveraging leading large language models (LLMs) such as GPT-4, Claude, Mistral, and Gemini, Dust offers secure, data-augmented, and customizable AI solutions tailored to various business functions.
EBI.AI is a UK-based technology company specializing in AI-powered customer assistants designed to enhance business operations across various industries. With over 23 years of experience, they have developed solutions that automate customer interactions, leading to increased satisfaction, operational efficiency, and cost savings.
EmailTree AI is an advanced platform that leverages artificial intelligence to automate and enhance email management and customer service operations. By integrating natural language processing (NLP), machine learning, and robotic process automation (RPA), EmailTree AI aims to streamline communication workflows, improve response times, and elevate customer satisfaction.
Front is an AI-powered customer service platform designed to centralize and streamline customer communications across various channels, including email, chat, SMS, and social media. It combines the familiarity of email with advanced automation and collaboration features, enabling teams to deliver personalized and efficient customer support at scale.
GPT Hotline is a service that integrates OpenAI’s advanced language models into WhatsApp, allowing users to engage in intelligent conversations, create and edit images, receive news updates, and more, all within their preferred messaging platform.
Hiver is an AI-powered customer service platform that integrates seamlessly with Gmail, enabling teams to manage customer communications efficiently without leaving their inboxes. It centralizes various service channels, applications, and customer contexts into a unified, user-friendly platform, leveraging AI and workflows to deliver exceptional service.
Kaizan AI is an advanced platform designed to empower client relationship managers by enhancing client interactions and experiences. By integrating artificial intelligence, Kaizan assists teams in delivering exceptional client services, thereby fostering stronger relationships and driving business growth.
Klaviyo is a global technology company specializing in marketing automation, primarily focusing on email and SMS marketing services. Founded in 2012 by Andrew Bialecki and Ed Hallen, both former employees of Applied Predictive Technologies, Klaviyo has established itself as a significant player in the marketing SaaS industry. The company’s headquarters are located in Boston, Massachusetts, and as of 2023, it employs approximately 1,815 individuals.
Knowmax is an AI-guided knowledge management platform designed to enhance customer experience (CX) by providing contextual and actionable knowledge across various touchpoints. It empowers CX teams to deliver accurate and efficient service, ensuring consistency and satisfaction in customer interactions.
Kore.ai is an enterprise-level AI platform specializing in enhancing workforce productivity, streamlining business processes, and improving customer interactions through advanced AI solutions. The platform offers a comprehensive suite of tools designed to integrate AI seamlessly into various organizational functions, fostering efficiency and innovation.
Kraftful is an AI-driven product management platform designed to assist product teams in understanding user feedback and making data-informed decisions. By aggregating and analyzing user comments, reviews, and support tickets, Kraftful provides valuable insights to enhance product development and user satisfaction.
Level AI is a technology company specializing in artificial intelligence solutions tailored for contact centers. Their platform leverages advanced AI to enhance customer experience, streamline operations, and provide actionable business insights.
Manifest AI is an AI-powered shopping assistant designed to enhance customer experiences on eCommerce platforms by providing personalized, human-like interactions. It integrates seamlessly with online stores to assist shoppers in making quicker and more informed purchasing decisions. 
My AskAI is an AI-powered customer support platform designed to automate and enhance customer service interactions. By integrating with existing support tools like Intercom, Zendesk, and Freshdesk, it enables businesses to resolve up to 75% of support requests instantly, thereby reducing operational costs and improving response times.
Olvy is an AI-powered feedback management platform designed to help product teams collect, analyze, and act on user feedback efficiently. By integrating with various communication channels, Olvy centralizes customer insights, enabling teams to make data-driven decisions and enhance product development.
Outset AI is an AI-moderated research platform that combines the scalability of surveys with the depth of qualitative interviews. By leveraging advanced language models, Outset conducts and synthesizes video, audio, and usability sessions with hundreds of participants simultaneously, enabling researchers to gain rich insights efficiently.
PolyAI is a London-based company specializing in developing advanced conversational AI voice assistants aimed at enhancing customer service experiences. Founded in 2017 by Nikola Mrkšić, Tsung-Hsien Wen, and Pei-Hao Su—who met at the University of Cambridge’s dialog systems group—the company leverages machine learning and natural language processing to create lifelike, adaptable, and engaging AI agents capable of handling complex customer interactions.
Ribbo AI is an AI-powered customer support solution that creates chatbots capable of handling 40-70% of customer inquiries by learning from your business’s documentation, website content, and other data sources.
Typewise is a Swiss-based technology company specializing in AI-driven communication tools designed to enhance typing efficiency, accuracy, and privacy for both individual users and businesses. Their offerings include an innovative smartphone keyboard application and an AI Communication Assistant tailored for customer service and sales teams.
VOC AI is a unified customer experience management platform that integrates customer insights with AI-driven chatbot solutions. It aims to help businesses understand their customers better, enhance satisfaction, and boost sales through a suite of AI-powered tools and analytics.
WorkHub.ai is an AI-driven customer service platform designed to automate and enhance customer interactions. It offers tools such as AI chatbots and voice agents to streamline communication processes, aiming to reduce operational costs and improve customer satisfaction. 
Yuma AI is an advanced platform that leverages artificial intelligence to automate customer support for e-commerce businesses, particularly those using Shopify. By integrating seamlessly with help desk software such as Gorgias, Zendesk, and Kustomer, Yuma AI enables merchants to handle high volumes of support requests efficiently, automating up to 60% of support tickets.
Zigpoll is a versatile survey and feedback platform designed to help businesses gather valuable customer insights through customizable surveys. It offers seamless integration with various platforms, including Shopify, enabling users to deploy on-site, email, and SMS surveys without requiring coding skills.
echowin is an AI-powered platform that enables businesses to automate customer support through the creation of intelligent voice agents. These agents are capable of handling customer calls with human-like logic and reasoning, supporting over 30 languages, and operating 24/7 to ensure continuous customer engagement.
